Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Hank Q1-2017
‘Problems Are Only Opportunities…’
Our founder, Henry J. Kaiser, famously said, “Problems are only opportunities in work clothes.” Find out how to use partnership tools, including issue resolution, to solve thorny issues.
Tips and Tools
- Differences Between Grievances and Issue Resolution Nifty chart on the differences between the two.
- Issue Resolution Step by Step Follow these steps on the road to issue resolution.
- Issue Resolution: Tips From a Union Leader Ensure workers' voices are heard when solving problems.
- Tough Conversations: Tips From a Partnership Facilitator Pointers on how to lead issue resolution talks.
- What's Your Phrase Coloring Page Write a phrase that helps you keep your cool.
Hank Cover Art:
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