Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Team Member Engagement
What Team Member Engagement Means
When UBT members are actively involved with their team, they speak up with their best ideas about how to improve the department. They take advantage of partnership processes like consensus decision-making and interest-based problem solving to make the department a great place to work. They look at how the department is doing on key metrics—like those around service and quality—and use that information to come up with ideas for improvement. Team members who are more involved also reach out to make sure that everyone in the department has a chance to participate and knows what's being worked on.
Resources by Team Level
Resources for Engaging Team Members
What's It Look Like in Practice?
- Sightseeing? Making a Major Purchase? Try IBPS. A bargaining approach to everyday life.
- From Tears to Cheers How one pharmacy team turned its culture around.
- Nowhere to Go but Up Ascending the Path to Performance.
- How I Learned to Stop Worrying and Love the Data Once you get over your fear, numbers become your friends.
