Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
How-To Guide: Performance Improvement
Remember, the best efforts to improve and sustain performance happen in partnership. Use these tools to become proficient in performance improvement techniques, then achieve a higher quality of care and service to our members.
Lay the Foundation
- Performance Improvement Tools: A Glossary Find what you need to up your PI game.
- Performance Improvement Glossary Bilingual? Learn the language of performance improvement.
- 10 Tips for Performance Improvement in Partnership Use all your performance improvement tools to aid patients.
- Nine Steps to Create a Storytelling Run Chart Tell your UBT's success story visually.
- Glossary: The Building Blocks of Partnership Understand key concepts and terms of partnership and bargaining