This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
Six pages, 8.5" x 11"
Intended audience:
Workplace safety co-leads, safety committee members, safety champions and frontline workers and supervisors
Best used:
This checklist of 32 potential workplace hazards can help safety leaders and supply team members conduct walk-throughs, identify safety risks, propose solutions and resolve problems.
Format:
PDF
Size:
Six pages, 8.5" x 11"
Intended audience:
Workplace safety co-leads, safety committee members, safety champions and frontline workers and supervisors
Best used:
This 30-item checklist can help safety leaders and imaging team members conduct walk-throughs, identify safety risks, propose solutions and ensure problems are resolved.
Angela Chandler and Nee Tang, Pharm.D., didn’t like what they were seeing.
The team co-leads for the West Los Angeles Ambulatory Care Pharmacy crouched beside Camille Wong, scrutinizing her posture as the pharmacist and UNAC/UHCP member sat typing at her computer.
After a quick huddle, the pair worked together to adjust Wong’s chair until she was sitting in the ideal position to protect her from pain—and a potential injury.
“I didn’t know I could adjust my chair this way. It feels good,” Wong said appreciatively, her feet resting flat on the floor and her legs bent at the appropriate 90-degree angle.
Such peer safety rounds are one of the hallmarks of a dramatic shift in culture for the team, a shift that has built engagement and created a workplace where frontline workers feel confident speaking up. The department went 3½ years without injuries and earned a national workplace safety award earlier this year.
“We’re all in it together, and we’re all here for each other,” says Chakana Mayo, a pharmacy technician and UFCW Local 770 member who is the team’s workplace safety champion.
But the situation was not always so bright.
In 2011 and 2012, the department experienced a spate of workplace injuries. Employees, who spend most of their time on phones and computers, were sometimes reluctant to report pain—including one who suffered a repetitive motion injury so severe that it required two surgeries and time off from work.
“It was really a wake-up call,” says Tang, a pharmacy supervisor and the team’s management co-lead. “We needed to make sure that everyone feels comfortable enough to speak up when they have a problem.”
What can your team do to mentor co-workers who are just starting out in partnership work?
What can your team do to focus on creating a culture of safety?
Format: Printed flyer or PDF
Size: 8.5” x 11”
Intended audience: Physicians in Chief and physician team leads
Best used: In meetings and trainings. Can be posted on bulletin boards or in offices
Description: Why should physician leaders support unit-based teams? Simply because the teams remain our best hope for a workplace that supports better delivery of care and service. Find out more in this short letter-size piece that features frequently-asked questions about UBTs.
What can your team do to increase awareness of how equipment can impact patient care?
What can your team do to collect and analyze data to make workflow improvements? What else could your team do to encourage everyone to speak up and share concerns, ideas and suggestions?
What can your team do to include the voice of the patient in your improvement work?
