This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
One page
Intended audience:
Unit-based team co-leads, sponsors and consultants; performance improvement advisers; union partnership representatives
Best used:
These tips can help you ensure your team utilizes all available performance improvement tools and techniques in partnership.
Related tools:
See a glossary of performance improvement terms
(3:05)
Unit-based teams across Kaiser Permanente are looking for innovative ways to improve their work and save money, too. Staff members at the Primary Care department at the Bonita Medical Office in San Diego, Calif., found that when they streamlined supply orders, they saved far more than they had expected. And while there were some minor hiccups, it wasn’t as hard as they expected, either. Watch their story and become inspired.
(2:59)
Sometimes better care is also the most cost-effective care. That’s what the Patient Mobility team at the Richmond Medical Center in Northern California found out. When team members consistently got patients out of bed and walking, not only did patients heal faster, their average length of stay dropped by a full day. That avoided huge costs for the small community hospital. Watch this story about the team.
Format:
PPT
Size:
50 pages
Intended audience:
UBT co-leads, sponsors, UBT consultants, improvement advisors
Best used:
To show how teams are improving the new member experience and gain some insight.
Format:
PowerPoint
Size:
8.5" x 11"
Intended audience:
Anyone who creates PowerPoint presentations in their work to support unit-based teams and performance improvement
Best used:
This six-page deck provides LMP Communications' suggestions for presentation design, structure and approach. Find templates, tips and ideas for effective presentations.
Format:
PDF
Size:
110 pages
Intended audience:
Managers, union members and stewards
Best used:
This guide provides an overview of two critical LMP issue resolution processes that are used to address workplace issues at the front line. It includes examples of completed issue resolution tracking forms, which are used at the end of the process. Also, it explains the philosophy behind the process to create a lasting foundation for change. Read it cover to cover, or use it as a reference document.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Union co-leads, sponsors and stewards; unit-based team consultants
Best used:
Effective union co-leads share tips for working effectively and engaging team members.
Related stories/tools:
Get team examples and tools to put these tips to use.
Format:
PDF (color or black and white)
Size:
5.25" x 5" (print out on 8.5" x 11")
Intended audience:
Anyone with a sense of humor
Best used:
Download and post this light-hearted reminder to give new members extra attention on bulletin boards, in your cubicle, attach it to emails. Have fun!
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers and managers
Best used:
This crossword tests your knowlege about new members—and can provide some variety and fun at a team meeting.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers and managers
Best used:
Share this fun way of emphasizing the importance of a warm greeting with your UBT members.
