TOOLS
Understanding Sponsorship Checklist
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT co-leads
Best used:
As a checklist for a sponsor in getting started and understanding the role.
Unit-based team concepts
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
TOOLS
UBT Success Factors
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline managers; UBT sponsors and co-leads
Best used:
This table offers key tips and summarizes factors that are essential for successful UBTs.
TOOLS
Creating a Performance Excellence Culture
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians; UBT co-leads
Best used:
Inspire your team members to create a culture of excellence every day, everywhere.
TOOLS
Mindsets of Successful UBTs
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT sponsors, consultants and co-leads
Best used:
Unit-based teams can help or hinder success because of their mindset. This table lists six ways that team members learn to evolve their thinking on successful UBTs.
TOOLS
Sponsor and Leader Behaviors: Traditional vs. Transformative
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT sponsors and leaders
Best used:
This chart lays out for sponsors and leaders the difference between new, transformative mindsets that help create a team-based approach to member/patient care and traditional hierarchical thinking.
TOOLS
Management vs. Leadership
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Managers and leaders
Best used:
This chart defines division of labor between management and leadership, from the beginning through the outcome of projects and changes.
A unit-based team is a group of frontline employees, managers, physicians and dentists whose work brings them together naturally and who collaborate with one another to improve member and patient care. They are accountable for the performance of their unit and determine the methods and metrics of their performance improvement projects. Those projects line up with the region’s business strategy and with one or more of the points of the Value Compass: best quality, best service, most affordable and best place to work. Team members should always keep their efforts focused on what is best for the patient and the member.
Unit-based teams exist in every department where there is at least one worker who’s represented by the Alliance of Health Care Unions or the Coalition of Kaiser Permanente Unions.
What do UBTs work on?
UBTs work on improvement projects related to the four points of the Value Compass: quality, service, affordability and best place to work. They are always geared to creating a topnotch experience for Kaiser Permanente members and patients. Many projects focus on affordability, workplace safety and service. Other areas that teams are working on include prevention and disease management, patient safety and healthy workforce, among others.
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