Videos
A Million Dollar Fix
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(2:15)
A San Diego pharmacy team saves $1 million by better managing its inventory of specialty medications.
Produced by Sherry Crosby
Edited by Sherry Crosby and Kellie Applen
Value Compass Concepts
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Videos
Smoothie Time
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(1:33)
Mayhem ensues in this spoof when a medical assistant at Mainstreet Medical Center is pulled in too many directions. Can you avoid a similar fate? Get involved with your unit-based team and help fix out-of-whack systems and processes that can cause stress and lead to burnout.
Produced by Kellie Applen.
Shot, edited and directed by Vibrant Films.
Shot, edited and directed by Vibrant Films.
Videos
A Busy Day
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(1:15)
In this spoof about stress, a busy medical assistant at Mainstreet Medical Center is overcome—literally and figuratively—with work. There's hope, though: Unit-based teams are great at fixing out-of-whack systems and processes that can undermine a team and its workers.
Produced by Kellie Applen.
Shot, edited and directed by Vibrant Films.
Videos
Let's Try Something Different
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(2:15)
See how a free to speak culture at the Sacramento pharmacies helped unit-based team members reduce wait times.
Produced by Kellie Applen.
Shot and edited by CrushPix Video Production Company.
TOOLS
Breakthrough Conversations
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Unit-based team members, champions, consultants, union representatives, and management and labor leads working in partnership on a range of collaborative issues. This guide can help you escalate unresolved problems, build trust with colleagues, and improve your personal communications skills.
Best used:
Refer to this resource when you are preparing to give feedback and delve deeper into a difficult situation, or to prepare to respond to feedback or a request to discuss an issue.
Deck: Health and safety champs lead teams to new heights
Deck:
Health and safety champs lead teams to new heights
Story body part 1:
Silbia Espinoza, RN, strives to climb any mountain. Literally.
“I’m not what you would call a ‘normal’ person,” Espinoza says with a laugh. “I work a 12-hour shift and go straight to the gym. I can’t work out for less than an hour and 10 minutes!”
Espinoza, a UNAC/UHHP member who works in Southern California at the Baldwin Park Medical Center Intensive Care Unit, has been her department’s health and safety champion for two years.
Making wellness routine
“My manager, Celso Silla, volunteered me to be the champ,” she says. “Now people are always asking me when we can go out on walks and hikes.”
For example, one Saturday morning early last year, she and 14 co-workers, outfitted with sunscreen, water, protein bars and hats, took a steep, six-mile hike to and from the Hollywood sign. “It was fun!” she says.
They also work wellness into their daily routine. “Even when we attended a nursing conference, we decided to power walk instead of taking Uber,” she says. “People said afterward they had never lost weight by being at a conference.”
Remedy for stress
Espinoza’s drive to workout comes in part from the demands of her job. “Working in the ICU is very stressful. I have all this energy after work,” she says. “After working out I go home calmer and can think clearly.”
One change Espinoza has seen in her two years as a champ is healthier snacks at meetings and in the break room. Fresh fruits and veggies have replaced cookies and doughnuts.
“I like that I can be a role model,” Espinoza says. “I like the results I see in myself, and I feel great that my co-workers tell me how much weight they’ve lost or how many steps they’ve completed. All any of us needs is someone to encourage and guide us.”
Humans of Partnership Speak Up
Story body part 1:
For everyone at Kaiser Permanente—union members, managers, care providers—speaking up is a right and a responsibility. Being #FreeToSpeak is part of working in partnership. It keeps our patients safe and makes KP a better place to work. It’s not always easy, but your voice makes a difference. The short stories above make that clear.
The photos and quotes above launched a new LMPartnership.org feature, Humans of Partnership. Visit the entire collection.
TOOLS
Certificate of Appreciation—Version 2
Format:
Word document (color and black and white)
Size:
One 8.5" x 11" page
Intended audience:
UBT co-leads and sponsors
Best used:
Customize this certificate to reward and recognize individuals and teams who've improved performance. Celebrating and recognizing achievement builds morale and inspires your team.
Videos
Our History in Pictures
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(1:45)
How and why the Labor Management Partnership at Kaiser Permanente came to be.
Videos
A Model for Today
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(2:36)
Our Labor Management Partnership—the largest and longest-running partnership of its kind. It is "a shining example—and the best example—of how you bring labor and management together to produce results," says Liz Shuler, secretary-treasurer of the AFL-CIO.
Here's why.
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