Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Properly filling out paperwork, like Medicare forms, can help your department be more efficient.
Medicare Form Mistakes Will Cost You
Medicare forms are essential to your bottom line. If these are not filled out correctly, you’ll leave money on the table. The admitting team at Redwood City Medical Center was hitting about 80 percent accuracy with the Medicare Secondary Payer Questionnaire (MSPQ), the form that provides information for Medicare fee-for-service patients. The team increased its training, conducted self-audits and worked with regional experts to raise their proficiency. They raised their accuracy rate to 98 percent in four months, eclipsing the regional target of 95 percent.
Here's What Worked
- Increasing training and teamwork to ensure accuracy of the data
- Working with regional subject-matter experts, and creatng a reference tool for self-review
- Conducting daily department-wide and self-audits to catch mistakes
What can your team do to build quality control into your workflow?
accuracy rate for MSPQ forms, up from 80% in four months