Find a practice to try with your team
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.

Effective Smoke Screens
Smoking cessation screenings given to identified smokers at 93 percent of patient visit— up from 0 percent.
- Tobacco use accounts for 1 in 10 adult deaths and kills more than 5 million people annually—an average of one person every six seconds.
- Printing out registration slips with questions regarding smoking, so smokers can identify themselves up front.

Summer Interns Jump-Start UBT Projects
Summer interns advanced 12 UBTs at least one level on the Path to Performance.
- UBTs get a fresh perspective and daily support to launch projects, while interns gain on-the-job training that translates to their studies and the work world.
- Interns were given performance improvement training and then assigned to help Level 1, 2 and 3 UBTs launch projects