Northern California

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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TOOLS

Poster: Team Cuts Overdue Meds by Half

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster features a Northern California team that found a way to get medications to patients in the hospital more quickly. Post on bulletin boards, in break rooms and other staff areas.

Related tools:

TOOLS

Poster: Supporting Teams, Changing KP

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Unit-based teams and UBT sponsors

Best used:
This poster features UBT sponsorship advice from Priya Smith, a sponsor in Kaiser Permanente's Northern California region. Post on bulletin boards, in break rooms and other staff areas.

Related tools:

TOOLS

PPT: Bolder Communication Helps Diagnose Malnutrition

Format:
PPT

Size:
1 Slide

Intended audience:
Frontline employees, managers and physicians; LMP staff, UBT consultants, and improvement advisers

Best used:
This poster features a Northern California team that improved communication and its ability to diagnose malnutrition. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente. 

Related tools:

TOOLS

Poster: Bolder Communication Helps Diagnose Malnutrition

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Gain inspiration from this Northern California team that improved communication and its ability to diagnose malnutrition.

Related tools:

TOOLS

Powerpoint: Modern Venue for Old-Fashioned Storytelling

Format:
PPT

Size:
1 Slide

Intended audience:
LMP staff, UBT consultants, improvement advisers

Best used:
This PowerPoint slide highlights an EVS team that uses webinars to spread successful practices. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente. 

Related tools:

TOOLS

Poster: Modern Venue for Old-Fashioned Storytelling

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster, for use on bulletin boards in break rooms and other staff areas, highlights an EVS team that uses webinars to spread successful practices.

Related tools:

How to Implement a Facility-Wide UBT Strategy

Deck: 
Developing a proven plan

Story body part 1: 

When your team is on the same page, you all succeed—individually and collectively. By using these team-tested best practices, you can create a proven unit-based team strategy.

1. Provide sponsors and teams with ample and frequent training.

Offer frequent refreshers on Consensus Decision Making, Interest-Based Problem Solving, and the Rapid Improvement Model and its plan, do, study, act steps.

2. Make good use of your local experts.

Work with your management and union leaders and your facility’s project managers to identify their areas of knowledge and assign them to teams needing that expertise.

3. Create one consolidated list.

Include all the just-in-time, classroom and web-based (KP Learn) courses that meet Path to Performance requirements. Make the list and course-request process easily accessible.

4. Involve sponsors and subject matter experts.

They should sit in on the LMP Council and require regular updates. Identify common issues and address them.

5. Have teams do a “project prioritization matrix.”

This should be done annually after year-end assessments. Download the tool at LMPartnership.org.

6. Distribute and use LMP and performance improvement tools.

Everyone should be looking to learn on a continual basis.

 

TOOLS

PowerPoint: Cross-Training Ends Scanning Backlogs

Format:
PPT

Size:
1 Slide

Intended audience:
Frontline employees, managers and physicians

Best used:
This slide spotlights a team that found a way to speed up the entry of medical records into HealthConnect. Use in presentations to show some of the methods used and measurable results being achieved by unit-based teams across Kaiser Permanente.

Related tools:

TOOLS

Poster: Cross-Training Ends Scanning Backlogs

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
This team's experience can inspire your team to greater performance with medical records entry. 

Related tools:

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