This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
UBT members, co-leads and consultants
Best used:
Post on bulletin boards, in break rooms and other staff areas to demonstrate how reminder calls can reduce patient no-shows.
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
UBT members, co-leads and consultants
Best used:
This poster describes how the Fresno Health Information Management UBT used directional signs and restaurant pagers to improve customer service. Post on bulletin boards, in break rooms and other staff areas.
Format:
PDF
Size:
Five pages, 8.5" x 11"
Intended audience:
Frontline teams, managers, senior leaders and physicians, and health care leaders and policy makers
Best used:
Share this Cornell study with teams, colleagues and all parties interested in new approaches to health care delivery and workplace effectiveness—and in learning about the benefits of labor-management partnerships.
Format:
PPT
Size:
1 slide
Intended audience:
LMP staff, UBT consultants, improvement advisers
Best used:
This PowerPoint slide highlights a team that reduced missed antibiotic orders by having two nurses check antibiotic orders. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP staff, UBT consultants, improvement advisers
Best used:
This slide spotlights a team that cut wait times in half by nipping the need for repeat studies. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP staff, UBT consultants, improvement advisers
Best used:
This slide highlights a lab team that saved thousands by reducing use of the butterfly needle. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PDF (color or black and white)
Size:
7.25" x 7.25" (prints out on 8.5" x 11")
Intended audience:
Anyone with a sense of humor
Best used:
Download and post the cartoon on bulletin boards, in your cubicle and attach it to emails to remind team members that numbers—like words—tell stories.
I can’t get that old Springsteen song “My Hometown” out of my head: “Foreman says these jobs are going, boys, and they ain’t coming back….” That was a hit back in the early ’80s, when auto, rubber and steel factories started closing in the Midwest.
Looking back from the ditch we’re stuck in today, you can see that economic steamroller of devastation flattening industries and states.
Despite a few bubbles here and there, people keep losing their houses and their jobs, and let’s face it—they ain’t coming back anytime soon. Since 2000, the median income for ordinary Americans dropped by $2,197 per year. Most of us who are working feel fortunate to have any job at all. Those of us who have meaningful jobs—like keeping people healthy and caring for them when they are sick—we’re really lucky.
At Kaiser Permanente, we’ve got more than good fortune on our side. Not only do we have good jobs, with industry-leading wages and benefits, but we’ve got a strategy to make them great: We take value creation to heart.
That’s the point of the Value Compass—creating value.
As we work in our unit-based teams to improve service, quality and affordability and create the best place to work, we create more value for our members and patients, which will protect and improve our good jobs.
The Value Compass is not an initiative, a symbol or a checklist. It’s a shared vision.
It reminds us the sum of team collaboration produces value greater than our individual efforts alone. It reminds us how important our contributions are—and why we work so hard at improvement. It acknowledges that work has meaning not just for the “leaders” but for everyone.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
Share the story of this lab team that saved thousands by reducing the use of the butterfly needle on bulletin boards, in break rooms and in other staff areas.
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
This poster, for use on bulletin boards, in break rooms and other staff areas, spotlights a team that cut wait times in half by nipping the need for repeat studies.
