This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Unit-based team sponsors
Best used:
One-page tip sheet with questions sponsors should ask their teams or team leaders to better understand and respond to the teams' needs. Use to help team sponsors prepare and communicate with the teams they support.
Format:
Excel spreadsheet
Size:
8.5" x 11"
Intended audience:
UBT co-leads and sponsors
Best used:
This tool, developed by the Northwest region, can be adapted by other Kaiser Permanente regions to help team leaders and sponsors track team progress and tactics. Use it to report regular updates on team progress toward regional business goals.
Format:
Word documents, 1 page each
Size:
8.5" x 11"
Intended audience:
Frontline teams, managers, sponsors, physicians and guests to use at UBT fairs to ensure they learn about the successful practices of several teams
Best used:
Download and hand out these passports at your UBT fair to ensure participants visit several teams (passports come in a six-team and a four-team version). Teams presenting at the fair can mark off participants’ passports with a pen or colorful sticker. Participants can redeem the passports for snacks or giveaways. Also use the passports as tickets for raffle drawings at your event.
For more tools, please visit the How-To Guide: UBT Fair in a Box.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT sponsors
Best used:
This checklist of essential tasks for UBT sponsors can help them up their game while supporting and advancing their teams.
Format:
PowerPoint slide
Size:
8.5" x 11"
Intended audience:
Frontline teams, managers, sponsors, physicians
Best used:
This one-page slide shows how an Ambulatory surgery recovery team in Hawaii saved nearly $10,000 per month by reducing duplicate and overstocked supplies in the Moanalua Medical Center operating room. Include in meetings or presentations as an example of UBT performance improvement.
Format:
PowerPoint slide
Size:
8.5" x 11"
Intended audience:
Frontline teams, managers, sponsors, physicians
Best used:
This one-page slide showing how an inpatient transport team in San Jose, CA reduced tranport times through a centralized dispatch system. Include in meetings or presentations as an example of UBT performance improvement in Northern California.
You might also be interested in the snapshot about this team.
Format:
Word
Size:
Two pages, 8.5" x 11"
Intended audience:
UBT co-leads
Best used:
Use this tool for process improvement work, using the three fundamental questions of the Rapid Improvement Model. Help team members name their improvement goals, decide what measures they will use to determine whether there is improvement and identify changes they can make to lead to an improvement.
Format:
Word document
Size:
8.5" x 11"
Intended audience:
UBT co-leads
Best used:
Help new members feel like part of the team by following this checklist.
Format:
Word document
Size:
8.5" x 11"
Intended audience:
UBT co-leads and members
Best used:
Communicate key messages from team meetings to stakeholders who were unable to attend, and document the communication of the messages.
Format:
Doc
Size:
8.5" x 11"
Intended audience:
UBT teams and co-leads
Best used:
SBAR (pronounced S-BAR) is a structured communication technique that provides important information concisely. Use this tool in the following situations: You want an action to be considered or taken; there is key information to share with another individual, such as during change of shift; or you want to escalate a concern.
