Unit-based team concepts

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the teams-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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TOOLS

Poster: In All You Do, Do No Harm

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Post these tips for working safely and protecting our members on bulletin boards, in break rooms and in other staff areas.

 

Related tools:

TOOLS

Slide: Squeezing Out Wasted Time

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Frontline teams, UBT-co-leads, UBT sponsors, mid-level managers

Best used:
This one-page slide shows how PT/OT team improved work processes to spend more time with patients. Include in meetings or presentations as one example of UBT performance improvement in Northwest region.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Related tools:

TOOLS

Check-in Card: Laboratory

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
For members to remind laboratory patients to check in with the receptionist. Can be printed in black-and-white or color, and laminated. Available in English and Spanish.

Links to more check-in cards

Related tools:

TOOLS

Check-in Card: Pharmacy

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: Print in black-and-white or color, then laminate and distribute to members as needed to remind them to check in with the clerk at the pharmacy. Available in English and Spanish.

To page with other cards

Related tools:

TOOLS

Check-in Card: Radiology

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
Print in black-and-white or color, then laminate and distribute to members heading for the Radiology department to remind them to check in with the receptionist. Available in English and Spanish.

Go to page with other cards for other departments

Related tools:

TOOLS

Check-in Card: Biopsy

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
Print in black-and-white or color, then laminate and distribute this visual reminder to members who have had an in-office biopsy as needed. Available in English and Spanish.

To page with other cards

Related tools:

TOOLS

Member Check-in Cards

Format:
PDF

Size:
4.25” x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience:
Frontline staff and managers

Best used:
Print these cards reminding members to check in at the pharmacy, lab and other departments, laminate them and distribute as necessary. Available in English and Spanish.

Pharmacy card

Radiology card

Laboratory card

Biopsy card

Related tools:

TOOLS

Poster: Slashing Patient Wait Times

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Share this poster highlighting a team that reduced patient wait times by having medical assistants take patient vitals on bulletin boards, in break rooms and other staff areas.

Related tools:

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