Format:
PowerPoint

Size:
28 slides

Intended audience: 
Frontline employees 

Best used: Use the AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) evidence-based communication model to provide a framework for communication with patients, families and each otherto gain better patient satisfaction, staff satisfaction and clinical outcomes.

Format:
PDF

Size:
8.5" x 11" (10 pages, all 5 tip sheets)

Intended audience:
UBT co-leads, sponsors and consultants

Description:
Use the links below to download and print PDFs of each of our five, two-sided UBT Tracker Tip Sheets.

Tip Sheet #1: Provides tips on how best to incorporate data entry into the workflow of your unit-based team. Includes basic information for signing onto UBT Tracker, bookmarking teams and searching for projects. Print and bring to your next UBT meeting.

Tip Sheet #2: Provides tips on how best to enter project descriptions including SMART goals, Tests of Change details and project results into UBT Tracker.

Tip Sheet #3: Provides tips on when and where to enter performance improvement projects v. test of change details, and how to tell whether a change is an improvement.

Tip Sheet #4: Provides tips on how to keep your team's project data current and how to manage your team's membership.

Tip Sheet #5: Provides tips on generating reports on basic team information to Tests of Change charts.

You may also be interested in:
UBT Tracker User Guide

Format:
PDF

Size:
8.5" x 11"

Intended Audience:
UBT co-leads, consultants, team members and senior leadership

Best used:
Provides tips on generating reports—from basic team information to Tests of Change charts. Use when entering or finding data or information in UBT Tracker.

Format:
PDF

Size:
8.5" x 11"

Intended Audience:
UBT co-leads, consultants, team members and senior leadership

Best used:
Provides tips on how to keep your team's project data current and how to manage your team's membership. Use when entering or finding data or information in UBT Tracker.

Format:
PDF

Size:
8.5" x 11"

Intended Audience:
UBT co-leads, consultants, team members and senior leadership

Best used:
Provides tips on when and where to enter performance improvement projects v. test of change details, and how to tell whether a change is an improvement. Use when entering or finding data or information in UBT Tracker.

Format:
PDF

Size:
8.5" x 11"

Intended Audience:
UBT co-leads, consultants, team members and senior leadership

Best used:
Provides tips on how best to enter project descriptions including SMART goals, Tests of Change details and project results into UBT Tracker. Use for entering or finding data or information in UBT Tracker.

Format:
PDF

Size:
8.5" x 11"

Intended Audience:
UBT co-leads, consultants, team members and senior leadership

Best used:
This tip sheet will be helpful when entering or finding data or information in UBT Tracker. It provides tips on how best to incorporate data entry into the workflow of your unit-based team. Includes basic information for signing onto UBT Tracker, bookmarking teams and searching for projects. Print it out (double sided) and bring to your next UBT meeting.

Format:
PDF

Size:
8.5" x 11"

Intended audience: 
Meeting planners, team leaders and support staff

Best used: 
Inspire your team to hold better, healthier meetings with these tips on activities, snacks and green products.

Format:
PDF (15 or 3 pages)

Size:
8.5" x 11"

Intended audience: 
UBT sponsors, co-leads and members; KP and union leaders

Best used: 
To help unit-based team leaders and sponsors—and UBT members—better understand five elements that enable team performance and development.

Two options for reading:

• The 15-page study by Rutgers University, Johns Hopkins and Kaiser Permanente researchers identifies five key enablers of unit-based team performance and development: leadership; line of sight; team cohesion; processes and methods; and infrastructure and support. The report includes examples of successful team practices in each area. It includes an executive summary and conclusions.
• The 3-page executive summary of the study provides an overview of the findings, focusing on the five enablers of high performance. A good choice for those wanting a quick takeaway of these issues and for teams wanting to address issues raised by the study.

Format:
PDF and Word DOC

Size:
8.5" x 11"

Intended Audience:
NICUs and maternity wards

Best used:
Use this checklist to ensure that information about how to take care of a new infant is gone over consistently with parents of newborns.